90 Jelly FAQ – Answers to All Your Questions

At 90 Jelly Responsible GamingThere are several useful tools available for - that can be activated anytime from your account settings. They are completely free and take effect immediately.

Yes, absolutely. 90 Jelly's website With its mobile-first design, built for mobile, so even without a dedicated app, you can access everything right from your smartphone browser.

• Android: Open 90jelly.casino in Chrome or Firefox – all games, betting, and payments work seamlessly.
• iPhone/iPad: Use it the same way in Safari or Chrome.
• Home Screen Shortcut: Use the "Add to Home Screen" option in your browser. After that, tapping the icon will open the site directly — just like using a native app.
• Data Saving: Images are optimized on the mobile version, so it uses less data.

Live betting, slot games, and the cashier all work smoothly on your mobile browser — no features are missing.

At 90 Jelly Cricket Betting is quite straightforward. Just follow the steps below:

Odds change in real time during live matches. Acting quickly gives you the best chance of locking in favorable odds.

90 Jelly gives you full control. There are two options:

• Temporary Deactivation (Cooling-Off): Take a break from 1 day up to 6 weeks directly from your account settings. Access is automatically restored once the period ends.
• Permanent Closure (Self-Exclusion): Email [email protected] with "Account Closure Request" in the subject line. Choose from 3 months, 6 months, 1 year, or 5 years. Takes effect within 24 hours.

Important: Withdraw any remaining balance before your account is closed. If you attempt to open a new account while a self-exclusion is active, it will be shut down.

An account is typically locked for one of two reasons – too many incorrect password attempts or suspicious security activity.

• Locked Due to Incorrect Password: Five consecutive wrong password attempts will lock your account 30 Minutes is automatically locked. Please wait and try again.
• Still locked after 30 minutes: Reset your password using "Forgot Password".
• Locked for Security: Email [email protected] or contact us via Live Chat. You will need to provide your NID number and registered mobile number for identity verification. Typically, Within 1–3 hours resolved within.

Warning: If anyone contacts you by email or SMS claiming to be from 90 Jelly and asking for your password or OTP, it's phishing. Never share it.

No, it is strictly prohibited. Under 90 Jelly's policy, each individual is allowed only one account manage.

• Any attempt to create multiple accounts is automatically detected by our system.
• If detected, both accounts will be closed and all bonuses forfeited.
• Two members of the same household may hold separate accounts, provided they use different mobile numbers, email addresses, and payment methods.
• If you think there's an issue with an existing account, contact support instead of opening a new one.

This rule is in place to prevent bonus abuse and ensure a fair environment for all members.

Updating personal information on 90 Jelly follows a slightly different process for security reasons. Different types of information require different steps:

• Add or Change Mobile Number: Go to the "Security" tab in Account Settings → Click "Update Mobile Number" → Verify via OTP sent to your old number → Enter your new number → Confirm with the OTP sent to the new number.
• Change Email: The same process applies, but a verification link will be sent to your email.
• Name Change (per NID): Contact support to request a name change. A copy of your NID will be required. Updates are typically processed within 24–48 hours.

Please note: Verifying your previous details is required for every change. This is to keep your account secure.